Events & Programs
Camps – Frequently Asked Questions
Help! Why can’t I register early for camps? I’m a Member!
We’re sorry you’re having trouble but don’t worry, there are a few simple fixes to what might be going wrong for you today.
- First, if you’re having trouble logging in to your Member account online, please see the section in this FAQ: What do I do if I can’t login with my Member information?
- Second, if you’ve logged in to your Member account but can’t register for the camp you want, your Membership may expire before the camp you would like to register for. Please see the sections in this FAQ: How do I check my Membership expiration date online? and How do I renew my Membership online?
- Third, if you’ve tried all of the above and it’s still not working, log out, clear the cache for your internet browser, and log back in after 3-5 minutes.
Still having issues? Take a look at the rest of these FAQs to see if it’s something you can resolve or call us at the Membership Office at (206) 443-2924.
What are the Member benefits associated with summer camps?
Pacific Science Center Members receive $30 off the price of each camp they sign up for as well as early registration. Members can register for camps a whole week before general registration opens to the public. Early registration is a great benefit to make sure your children get a spot in their top-choice camps since many of our most popular camps fill up quickly!
How do I renew my Membership online?
Select Buy Tickets from the menu along the top of any Pacific Science Center webpage. Select the Memberships tab. If you are a current Member, or have had a Membership in the past 12 months, renew your Membership by clicking the green Renew Now button.
You’ll be prompted to sign in (if you haven’t done so already) and will then be guided through the purchase process. Your Membership will be active as soon as you’ve received your confirmation email. You will need to sign out (click the profile icon in the top right of the Buy Tickets screen) and then sign back in to access your benefits and discounts, including access to early registration for camps.
How do I purchase a Membership for the first time online?
Select Buy Tickets from the menu along the top of any Pacific Science Center webpage. Select the Memberships tab. If you’re purchasing a Membership for the first time or have been a Member before but not during any time in the past 12 months, purchase a Membership by clicking the green Membership button in the New section.
You will then be guided through the purchase process. Your Membership will be active as soon as you’ve received your confirmation email. You will need to sign out from the profile icon in the top left and then sign back in from the Member Ticket menu item to access your benefits and discounts, including access to early registration for camps.
How soon will I be able to register for camps after I renew my Membership?
You will be able to register for camps almost immediately after you renew your Membership. Once you have received the purchase confirmation email you will be able to log in online with your Membership information and complete the Member registration process. If you have not received the purchase confirmation email after five minutes, please check your spam folders. If your confirmation email is not in your spam folders, please call the Membership Office at (206) 443-2924.
How soon will I be able to register for camps after I purchase my new Membership?
You will be able to register for camps almost immediately after you purchase your Membership. Once you have received the purchase confirmation email you will be able to log in online with your Membership information and complete the Member registration process. If you have not received the purchase confirmation email after five minutes, please check your spam folders. If your confirmation email is not in your spam folders, please call the Membership Office at (206) 443-2924.
What do I do if I can’t login with my Member information?
If you are a Member attempting to login for the first time, you will not have a password associated with your online account. Simply click the blue sign in button if this is your first login and you will be prompted through a short process to create a password.
If you are a Member who has logged in before but the login credentials aren’t working for you or you’ve forgotten your password, simply click the Create/Forgot Your Password link underneath the login boxes. You will then be prompted to enter the email associated with your Membership’s primary account holder. A link to create a new password will immediately be sent to the primary account holder’s email once you have entered this information and clicked the blue Reset Password button.
If you are still having difficulties logging in after these steps, please call the Membership Office at (206) 443-2924.
How do I check my Membership expiration date online?
To check the expiration date of your current Membership, login by selecting Buy Tickets from the menu along the top of any Pacific Science Center webpage, then select the Member Tickets tab and enter your Member login information.
Once you are logged in, select the Menu button in the upper left corner of the window. Select the Profile icon, which will take you to your Profile Summary page. To view your Membership expiration date select the Membership tab in your Profile window.
Should my camp selections be based on my child’s current grade or next year’s grade?
Summer camps are based on the grade the camper is going into fall 2019. There are no exceptions. Campers going into kindergarten in fall 2019 are eligible for grades PreK-K and grades K-1 camps.
What is the kid code used for?
The kid code is a “secret” code that you pick when you are registering for camps. This code is used to pick-up your camper from camp. When you arrive for pick-up, you will be asked your child’s name, camp title, and kid code. Please make sure that anyone picking up your camper knows this code. If you forget your kid code, you can show ID and we will reference this with the names listed on the Authorized Pick-Up list you selected during registration. If you forget your kid code, you can call our office at (206) 443-2925. Your camper does not need to know their kid code. If you have multiple campers signed up, it is recommended that you use the same kid code.
What is the adult to child ratio in each camp? How many campers are in each camp?
Per camp, there is one lead teacher and one to two assistant teachers. Typically, there are 20 campers per camp. Some camps like preschool, overnight and sensory-friendly camps have 12-16 campers.
Do you offer any camps for high school students?
No, but we do have service learning opportunities for teens (ages 14-18) during the summer to assist in our summer camps. Learn more.
I want to sign up for Potions or Shipwrecked with Seattle Children’s Theatre and do not see it listed. How do I sign up for these camps?
Registration is through Seattle Children’s Theatre. Please visit their website or call (206) 859-4040.
What is the waitlist process? What are my chances of getting off the waitlist?
Waitlist spots open when someone transfers out of or cancels their registration for a current camp session. If this occurs, an email is sent to the first person on the wait list and they have 24 hours to sign-up for that spot. If the first person notified chooses not to register or does not register within the 24 hour time–frame, they are removed from the waitlist and the spot is offered to the next person in line through an e-mail.
Waitlist openings are impossible to predict and we do not know the likelihood of camp spots opening. Due to the physical limitations of our classroom spaces and our required adult to student ratios, we cannot add spaces to full camps. If it is a matter of needing childcare for your camper, we recommend that you look for other options.
An email will be sent if a spot becomes available. Please register for the camp through the link provided in the email. You will have to pay for the camp and complete the registration process. Please call our office after registering if you would like to transfer out of a different camp.
Is extended day care offered at all locations?
Yes. However, camps that collaborate with our partner organizations (MOHAI, MoPOP, Center for Wooden Boats, etc.) may not have extended day care.
Is extended day care offered for a.m./p.m. half day camps?
Extended day care is only offered for the session your camper is signed up for. For example, if the camper is signed up for half day morning camp, ONLY morning extended day care is available. If the camper is signed up for half day afternoon camp, ONLY afternoon extended day care is available and morning extended day care is NOT available.
My camper has allergies/food restrictions. Can I sign up for lunch at Pacific Science Center, St. Thomas School and/or Overlake School?
Pacific Science Center: Maybe
- The vegan lunch option is egg, dairy and nut-free, but contains soy and gluten. We cannot make any substitutions to the set lunch menu. If you have any concerns, we recommend that you do not sign up for the lunch.
St. Thomas School: Yes
- Sage Dining Services is committed to safe food for all campers. In the camp reminder e-mail, we will send a link in which you can list/describe your camper’s allergies/restrictions. Camp and kitchen staff will be notified and help your camper select food they can eat.
How do I sign up for vegan lunch at Pacific Science Center?
Two weeks before the camp starts, parent will receive a confirmation e-mail. In this e-mail, there will be a link for the parent to sign up for the vegan lunch option.
When is the last day to add lunch?
All orders must be made by 4 p.m. on the Wednesday before your child’s camp start date. Lunch orders are not available by the day.
When does early bird registration end?
Sunday, March 31, 2019. Prices will increase by $30 per camp after this date. Lunch and extended day care prices will not change.
How do I transfer and/or cancel summer camp?
To transfer between camps or to cancel your camp session(s), call (206) 443-2925. Please have your confirmation number ready. Your confirmation number can be found in the confirmation email you received after registration.
- Transfers: Requests for transfers must be made at least one week prior to the camp start date. Cost: $30 per transfer.
- Cancellations: Requests for withdrawal from camp must be received at least two weeks prior to the camp start date. No refunds will be given within two weeks of the camp start date. A $100 non-refundable deposit will be retained per camp session.